LOL Surprise Official Store logo
LOL Surprise Official Store logo

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Products

Information about our stock availability, products and how to care for them.

Stock availability

Information about our stock availability.

Can I order the entire series?

At this time, we do not offer the ability to order an entire series to get each doll within the series.  You may receive duplicates if you order more than one of the same series.  This is part of the random collectibility of many of the items we have

Product Warranty

We warrant to the original purchaser that this product is free of manufacturing defects (materials and/or workmanship) for thirty (30) days from the date of purchase. All claims must be made within the 30 days of purchase. A dated sales or gift recei

Collector Quality

Dolls are mass produced and are meant to be played with and are not of collectable quality. We cannot issue refunds for damaged cartons from delivery.

Replacement Parts

We currently do not offer replacement parts for sale for LOL Surprise dolls and accessories.